This Cookie Policy explains how Jacksclub Casino (“Jacksclub”, “we”, “us”, or “our”) uses cookies and similar technologies on its online casino website made available to users located in Australia. This Policy should be read together with our Privacy Policy and forms part of the terms governing your use of the Jacksclub Casino services.
1. Scope and Purpose
This Cookie Policy applies to all visitors and registered players accessing the Jacksclub Casino website and any related pages, applications, or services that link to this Policy. Its purpose is to provide clear and transparent information about the types of cookies we use, the reasons for their use, and the choices you have in relation to cookies on your device.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, mobile phone, or other device when you visit a website. Cookies allow the website to recognise your device, store certain information about your preferences or past actions, and support core site functionality and security. Cookies may be set directly by us (first-party cookies) or by third parties acting on our behalf or in cooperation with us (third-party cookies).
3. Legal Basis and Compliance
We use cookies in accordance with applicable Australian laws and relevant data protection principles, including transparency, data minimisation, and security. Where required, we obtain your consent before placing non-essential cookies on your device. By continuing to use our website after seeing a cookie notice or managing your preferences, you acknowledge that your cookie choices will be applied as described in this Policy.
4. Types of Cookies We Use
We use several categories of cookies on the Jacksclub Casino website. Some cookies are essential for the operation of the site, while others help us improve performance, personalise content, or deliver relevant marketing.
| Cookie Type | Purpose | Example Data Collected |
|---|---|---|
| Strictly Necessary | Enable core website functionality, security features, and account-related processes. | Session ID, security tokens, authentication status. |
| Performance and Analytics | Measure website usage, detect errors, and improve service quality and user experience. | Pages visited, time spent, click paths, device and browser information. |
| Functional | Remember your preferences and settings to provide a more consistent experience. | Language settings, region, saved preferences. |
| Advertising and Targeting | Deliver and measure tailored advertising, including responsible gaming messages. | Aggregated usage profiles, referral sources, campaign identifiers. |
5. Strictly Necessary Cookies
Strictly necessary cookies are essential for the operation of the Jacksclub Casino website and cannot be switched off in our systems. They are usually set in response to actions made by you, such as logging in, setting your privacy preferences, or initiating a payment. Without these cookies, key functions such as secure account access, gameplay, and transaction processing may not be available or may not operate correctly.
6. Performance and Analytics Cookies
Performance and analytics cookies collect aggregated information about how visitors use our website, for example which pages are visited most frequently, how users move around the site, and whether error messages are displayed. We use this information to analyse and improve the performance, stability, and usability of the Jacksclub Casino platform. Where required, these cookies are only activated if you provide your consent through the cookie settings available on our website.
7. Functional Cookies
Functional cookies enable the website to remember your choices and preferences to provide enhanced and more personalised features. Examples include remembering your preferred language, region, or display settings, and retaining certain form inputs to simplify future interactions. These cookies may be set by us or by third-party providers whose services we have added to our pages to support improved functionality.
8. Advertising and Targeting Cookies
Advertising and targeting cookies may be set through our website by us or by third-party partners. They are used to deliver advertising that is more relevant to your interests, limit the number of times you see a particular advertisement, and measure the effectiveness of marketing campaigns. This may include displaying Jacksclub Casino promotions on third-party sites or apps, subject to local advertising and gambling regulations applicable in Australia. These cookies are optional and are used only where consent has been provided.
9. Third-Party Cookies
Some cookies on the Jacksclub Casino website are placed by third-party service providers, including analytics providers, payment processors, and advertising networks. These third parties may process limited data about your use of our site for the purposes described in this Policy and in their own privacy and cookie policies. We do not control the operation of third-party cookies and encourage you to review the relevant third-party documentation for further details.
10. Duration of Cookies
Cookies may be classified as session cookies or persistent cookies. Session cookies remain on your device only for the duration of your browsing session and are deleted when you close your browser. Persistent cookies remain stored on your device for a defined period or until you delete them, and they enable us to recognise your device across multiple sessions. The exact duration of each cookie depends on its specific purpose and is limited to what is necessary for that purpose.
11. How to Manage or Disable Cookies
You have the right to decide whether to accept or reject non-essential cookies. When you first visit the Jacksclub Casino website, you may be presented with a cookie banner or preference centre that allows you to manage your cookie settings. You can modify your choices at any time via the cookie settings section of the site, where available.
12. Browser Settings
Most web browsers used in Australia and elsewhere allow you to control cookies through their settings, including blocking or deleting cookies. The method for doing so varies by browser and device. Please refer to your browser’s help or support documentation for instructions on how to adjust cookie settings. If you choose to block all cookies, including strictly necessary cookies, some parts of the Jacksclub Casino website may not function properly or may become inaccessible.
13. Cookies and Personal Data
Some cookies may collect data that can be associated with an identifiable individual, such as an account holder or registered player. In such cases, the processing of that data will be handled in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate technical and organisational measures to protect information collected via cookies against unauthorised access, misuse, or disclosure.
14. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will take appropriate steps to inform you, which may include posting a prominent notice on our website or updating the effective date. Your continued use of the Jacksclub Casino website after any changes become effective will constitute your acknowledgment of the updated Policy.
15. Contact Information
If you have any questions or concerns regarding this Cookie Policy or the use of cookies on the Jacksclub Casino website in Australia, you may contact our support team or data protection contact using the contact details provided in our Privacy Policy or on our official website. We will handle all enquiries in a timely and appropriate manner in accordance with our legal and regulatory obligations.